We do not accept returns or exchanges on orders purchased through our online web-store. All items are final sale unless there is a dispute on authenticity of the goods sold. In the case mentioned, please contact us and we will gladly help you work out a resolution, including but not limited to a return or exchange. Thank you!
Pieces uses secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.
Please allow 3-5 business days for order processing and verification, and an additional 7-10 business days for delivery. Skateboards, bags, shoes and accessories may ship separately. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
Sales Tax is charged to those orders shipped within the state of California. All goods sold online are subject to the applicable tax rate of 9.875%.